Community Engagement Playbook
  • README
  • How to Use This Guide
  • Foster Transparency and Trust
  • Release Data Proactively and in Accordance with Public Demand
  • Help Residents Solve Problems and Access Government
  • Ensure Residents Understand and Are Using Data and Information
  • Gain Public Feedback on a Proposed Policy or Program
  • Tool Kits
    • Community Capacity Toolkit
    • Meeting Planning Toolkit
    • Curating a Public Conversation Toolkit
    • Press Toolkit
    • Web Analytics Toolkit
    • Outreach Effectiveness Toolkit
  • Conclusion
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Last updated 2 years ago

###Community Engagement Playbook ####by Lena Geraghty and Katherine Klosek with contributions from Kristen Ahearn, Matt Pazoles, Eric Reese, and Rebecca Williams

####Want to learn how to engage your community?

Now more than ever, cities are working to get data and information in the hands of residents to help them stay informed and make decisions, frequently in the form of open data, performance indicators, and strategic plans. Residents can interact with the data to understand progress in priority areas, analyze data, and create tools of their own. Government data affects and informs a large variety of stakeholders but is often requested, accessed, and used by a small core community of people. How can a city move past the “usual suspects” and ensure the data it shares reaches everyone who may be interested?

To assist cities in elevating community engagement efforts, the , a partner in the , has created this playbook. By learning from the experiences of other cities and following best practices developed by the Center, cities will gain a greater understanding of community engagement.

Center for Government Excellence at Johns Hopkins University
What Works Cities initiative