Performance Management Getting Started
  • Introduction
  • Establish the Fundamentals
    • Performance Management 101
    • Identify Priorities
    • Set Goals
    • Measure Progress
    • Build Strong Measures
    • Measure the Measurers
  • Gather a Team and Data
    • Align Data to Goals
  • Conduct Relevant Analysis
    • Performance Analytics 101
  • Convene with Purpose
    • Is Stat Right for You?
    • 30 Reasons to Implement a Stat Program in Your City
    • Gotcha vs. No Surprises
    • Prepare for the First Stat Meeting
    • Determine Meeting Structure
    • Preparing for Launch
    • Host a Stat Meeting
    • Stat Seating Chart (Example)
  • Take Action
  • Causes of Inaction
  • People
  • Leadership & Management
  • Resources
  • Laws & Policy
  • Process
  • Insights
  • Conclusion
  • Glossary
  • Appendix A: Communicating Progress
  • Appendix B: Sample Stat Memo
  • Appendix C: Sample Follow-Up Memo
  • Appendix D: Sample Stat Analyst Job Description
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Appendix C: Sample Follow-Up Memo

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Last updated 2 years ago

To: Department Lead

From: Performance Management Team

Date: Date

Subject: Department Meeting, DATE

As a result of our recent meeting, please provide brief written responses to the items below. Send all requested information via email by to: ANALYST EMAIL ADDRESSES

####Topic A

  1. Describe in detail the items that the department should follow-up on. Examples can include asking the department to review analysis and comment on opportunities and plans to make change; provide written responses to questions that could not be answered during the meeting; submit one-pagers that go into detail on specific topics; instructing departments to change the reporting frequency of a certain metric; etc.

####Topic B

####Topic C

####Topic D

The Next Departmental Meeting will be DATE at TIME in LOCATION Follow-up materials will be due DAY, DATE.

#MEMORANDUM (examples)

Jackson, MS - JackStat
Prince George's County, MD - CountyStat